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Two E3R Cleaning team members in black uniforms unloading supplies before a cleaning
Norfolk-based, serving Hampton Roads

Cleaning services in Norfolk, VA

Apartment communities, businesses and homes, cleaned by our own trained, background-checked team on the same checklist every visit.

  • Licensed and insuredVirginia business licence
  • BBB AccreditedAccredited business
  • ISSA memberCleaning industry association
  • 25+ communitiesServed across Hampton Roads
Who we clean for

One standard, three kinds of space

Property management cleaning

Units ready on schedule

From one turnover to a whole community. Our team works from the same checklist in every unit, so the result does not depend on who is on the schedule.

  • Apartment turnovers between tenants
  • Model units, around your tour calendar
  • Common areas and clubhouses
  • Vacant units kept show-ready
25+Communities served
6+ yearsIn business
5.0On Google
E3R Cleaning team lead checking a tablet checklist beside an apartment community pool
Five members of the E3R Cleaning team in black uniforms
What sets us apart

We don't guess what needs cleaning. We check.

A quote before every job

You know the price before we start. Stely personally reviews every quote.

See pricing

Licensed and insured

A Virginia licensed, insured company. BBB Accredited and an ISSA member.

Background-checked team

Our own trained, background-checked team, with over six years in business.

Why E3R

The same checklist every visit

If something is missed, tell us within 24 hours and we re-clean it at no charge.

How E3R works

From first message to finished job

Every job starts with an estimate, so the price and the date are confirmed before you commit.

Get a free quote
  1. A hand holding a phone with a short request form, in a bright kitchen

    Tell us about your space

    Send the quote form or call. Share the property type, the city and what you need cleaned.

  2. E3R team lead reviewing a checklist on a clipboard

    Stely reviews every quote

    No automated guesswork. The owner looks at every request and sends a quote built around your property.

  3. A desk calendar with a date circled and a set of keys

    Confirm your date

    Approve the quote and a deposit holds your spot. The balance is due after the cleaning.

  4. E3R team member cleaning a glass railing

    The same checklist, then a report

    Our trained, insured team works from the same checklist every visit, and you get a report after each clean.

Our points checklist

See what gets done

We don't guess what needs cleaning. We check. Pick a type of job to see a sample of the list.

E3R team member dusting a framed picture in an apartmentE3R team member cleaning a clubhouse loungeE3R team member cleaning an office windowE3R team member cleaning a glass railing
The same checklist every visitChecked before we leave
  • Kitchen, inside and out
  • Bathrooms
  • Floors
  • Shelves and sills
  • Blinds
  • Baseboards
  • Fixtures
  • Windows and glass
Reviews

Five stars on Google

“This is an exceptionally professional company. I have utilized their services at two separate locations and have consistently had a positive experience. They are courteous, dependable, and meticulous in their work.”
Tara C.Google review
“I’ve been a client for about 2 years now, and I’m extremely pleased with the weekly cleanings (it’s my favorite day of the week!)”
Jessica G.Google review, house cleaning
“I’m very happy with ER Cleaning! They do a great job keeping my property clean, organized, and ready for my guests. I appreciate their hard work and attention to detail. They’ve been a great help with keeping everything in order, and I’m glad to have them taking care of my property. Thank you, ER Cleaning, for your service!”
Tamara W.Google review, vacation rental cleaning
“An Unmatched Cleaning Service - Always Exceptional! I’ve used this cleaning service multiple times, and without a doubt, they are the best in the business.”
Catalina H.Google review
“The most kind and professional company I’ve ever had the pleasure of cleaning my home. I almost didn’t recognize my place, that’s how spotless it was. Detailed and thorough, not a spot was missed. I’m so happy and a weight is lifted off my shoulders. Thank you E3R!”
HueMami M.Google review, house cleaning
“We have trusted estelli and her team to clean our home for years. Her team is professional and cleans beautifuly. Have never had any issues whatsover.”
Avidan I.Google review, house cleaning
Read all reviews on Google
The E3R Cleaning team in black uniforms
Meet the team

Every E3R cleaner is background-checked, trained and insured.

E3R is a women-owned company led by Stely Mendez, who personally reviews every quote. Our Hampton Roads team follows the same checklist whether it is your first cleaning or your fiftieth.

About us
Service area

Norfolk-based, serving Hampton Roads

Our office is in downtown Norfolk and our teams are assigned by area, so recurring clients get the same team whenever area and availability allow.

E3R Cleaning LLC
208 E Plume St, Suite 13
Norfolk, VA 23510
Mon-Fri 8am-5pm
FAQ

Answers to your questions

See all questions
Do I need a quote before booking?

Yes. Every job gets an estimate first, to confirm the price and our availability. Once you approve it, a deposit holds your date and the balance is due after the cleaning.

Do you work with property management companies?

Yes, it is most of what we do. We handle apartment turnovers, model units, vacant units and common areas, and we have served more than 25 communities across Hampton Roads.

Which areas do you serve?

We are based in Norfolk and serve Hampton Roads: Norfolk, Virginia Beach, Chesapeake, Portsmouth, Suffolk, Hampton and Newport News.

Who comes to clean?

Our own trained, background-checked team. E3R Cleaning LLC is licensed and insured, BBB Accredited and an ISSA member.

What if something is missed?

Tell us within 24 hours and we come back and re-clean it at no charge.

Can I cancel or reschedule?

Yes, with at least 24 hours of notice. Inside 24 hours a booking cannot be changed or refunded.

Do I need to be home?

No. You do not need to be home, and pets can stay.

Do you offer same-day vacation rental turnovers?

No. We sync with your Airbnb calendar and book cleanings into the open windows between stays. After each clean you receive a report with the completed checklist.

Free quote

Get a free quote

Tell us about the space. Stely personally reviews every request and sends a quote built around your property.

No obligation. A deposit is only requested once you approve the quote.

Get a free quote Call