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Apartment community buildings with trimmed hedges and a green lawn
Norfolk-based, serving Hampton Roads

Property management cleaning in Norfolk, VA for apartment communities

Turnovers, model units, vacant units and common areas for apartment communities and rental properties across Hampton Roads, cleaned on the same checklist in every unit.

  • Licensed and insuredVirginia business licence
  • BBB AccreditedAccredited business
  • ISSA memberCleaning industry association
  • 25+ communitiesServed across Hampton Roads
What we handle

What our property management cleaning services cover

One team for the whole community. Book a single turnover or set up recurring apartment complex cleaning for the whole property.

01Apartment turnovers

Between tenants, ready for the next move-in.

  • Kitchens, inside and out
  • Bathrooms
  • Floors
  • Shelves and sills
  • Blinds and baseboards
  • Fixtures, windows and glass
Apartment turnover cleaning
E3R team member dusting a framed picture during an apartment turnover
02Model units

Show-ready for every tour, on a recurring schedule.

  • Staged furniture and decor dusted
  • Floors
  • Glass
  • Kitchens and bathrooms
  • Visits planned around your tour calendar
Model unit cleaning
E3R team member cleaning a blue sofa in a model unit
03Common areas and clubhouses

The spaces every resident and prospect sees first.

  • Lobbies and clubhouses
  • Fitness centers
  • Hallways and stairwells
  • Elevators
  • Shared restrooms and mailrooms
  • Glass doors
Common area cleaning
E3R team member cleaning a two-story clubhouse lounge
04Vacant units

Kept clean while they wait for the next lease.

  • Kitchens
  • Bathrooms
  • Floors
  • The same checklist every visit
E3R team member cleaning the floor of an empty apartment

Managing more than one property? Tell us how many units and how often. Stely reviews every request personally.

Request a property quote
The problem

Vacant days cost rent.

Property managers need more than a cleaning company. They need a vendor they do not have to chase.

  1. 01

    Vendors that do not show up on the day.

    We start with a walkthrough and agree a cleaning plan and schedule, then work to it.

  2. 02

    Quality that changes from unit to unit.

    One checklist in every unit, backed by routine quality inspections and corrective follow-up.

  3. 03

    Not knowing who is in the building.

    Our own trained, background-checked team, in uniform. Licensed and insured, BBB Accredited.

How we work with your team

Cleaning scheduled around your leasing calendar

  1. Your move-out and move-in dates

    We schedule each unit around the dates your leasing team gives us.

  2. The same checklist in every unit

    One written standard, whoever is on the schedule that day.

  3. A report after each clean

    You see what was done without walking every unit yourself.

  4. One point of contact

    Responsive communication with your management team, from the first walkthrough on.

Our service process

From the first walkthrough to every clean after

  1. E3R team lead walking a community with a checklist
    01

    Initial property walkthrough

    We evaluate your property and discuss your cleaning expectations.

  2. A written cleaning plan on a clipboard beside a set of unit keys
    02

    Customized cleaning plan

    A service program tailored to your property, in a written proposal.

  3. E3R team member wiping a mirror in an apartment
    03

    Scheduled cleaning services

    Cleaning completed according to your service schedule.

  4. A tablet with a completed checklist on a clean kitchen counter
    04

    Quality assurance

    Routine inspections to keep service consistent.

  5. A phone with a message thread on a property manager's desk
    05

    Ongoing communication

    Continuous communication with your management team.

More than 25 apartment communities trust our cleaning

Property management is most of what we do. We build long-term partnerships through consistent quality, responsive communication and reliable service.

Over six years in business. Licensed and insured.

E3R Cleaning team lead checking a checklist on a clipboard beside an apartment community pool
“This is an exceptionally professional company. I have utilized their services at two separate locations and have consistently had a positive experience. They are courteous, dependable, and meticulous in their work.”
Tara C.Google review
Read all reviews on Google
Property teams and communities we have served
  • Franklin Johnston Group
  • Greystar
  • Pegasus Residential
  • Cavalier Land
  • RPAS
  • Abacus Capital Group LLC
  • BECO
  • The Pointe at Pickett Farm
  • Renaissance
  • 200 West
  • The Woodlands at Phoebus
  • Greenbrier Senior
  • Southern Pine Apartment Homes
  • Meadowood Apartments
  • Harvard Apartments
  • Coastal 61
  • The Grand Hampton at Langley
  • Riverside Station
  • Origin Circle
  • Southwind Apartments
  • Harbour Breeze Apartments
  • North Hill
  • Banyan Grove
  • Trail Creek
  • NAV850
  • Luna Pointe
  • Woodshire Apartments
Room by room

What a unit turn covers, room by room

Pick the type of cleaning, then tap a room.

Cutaway view of a one-bedroom apartment with a kitchen, bathroom, living room and bedroom

    Anything outside this list? Tell us before the visit and we will quote it in writing.

    Get a free quote
    Vendor-ready

    Vendor paperwork for your property management office

    • General liabilityInsured
    • Certificate of insuranceOn request
    • W-9For your vendor file
    • Uniformed teamBackground-checked
    Where we work

    Property management cleaning in Norfolk and across Hampton Roads

    Our teams are assigned by area, so a recurring property gets the same team whenever area and availability allow.

    FAQ

    Property management cleaning questions

    See all questions
    What is property management cleaning?

    It is the cleaning a rental property needs between and around residents: apartment turnovers when a unit is vacated, model and vacant units kept show-ready, and common areas such as lobbies, hallways and clubhouses on a recurring schedule, all handled by one vendor.

    Does property management include cleaning?

    Managing a property usually means arranging cleaning between residents and in shared spaces, not doing it in house. That is the part we take on: turnovers, model units, vacant units and common areas, as your cleaning vendor.

    Can cleaning be scheduled around move-in or move-out dates?

    Yes. Give us the move-out and move-in dates for each unit and we schedule the cleaning between them. Send them as early as you can, because our schedule is often full.

    How does the quote work?

    There is no price list. We walk the property or review your details, and Stely sends a written proposal that confirms the price and our availability. Nothing is booked until you approve it.

    Do you take single turnovers or only whole communities?

    Both. You can book one turnover, or set up recurring visits for turnovers, model units and common areas across the property.

    Can you provide a certificate of insurance and a W-9?

    Yes. E3R Cleaning LLC carries general liability insurance. A certificate of insurance and a W-9 are available on request for your vendor file.

    Free quote

    Get a free property management cleaning quote

    Request a customized proposal or schedule a property walkthrough. Stely personally reviews every request.

    No obligation. A deposit is only requested once you approve the quote.

    Get a free quote Call